Shipping & Return Policy
120 Day Low Price Promise
At Bedding Mart price is not an issue. Show us any local or online competitors price on the same or comparable mattress within 120 days of your original purchase date and we PROMISE to beat that price. Low Price Promise applies only to new merchandise from "authorized" dealers.
365 Day Peace of Mind Promise (Sleep Trial)
If a mattress protector is purchased on the same sales receipt, you have the option of receiving a ONE TIME comfort exchange on your mattress within 365 days or a refund within 120 days of the original purchase date (restocking fee(s), adjustable bases & accessories are non-refundable). No returns will be allowed for the first 30 days. The mattress you wish to return or exchange must have the label(s) & law tag(s) attached and be free from damage, abuse or stains. The following items DO NOT qualify for Refund or Comfort Exchange: Warranty Replacements, Damaged, Abused or Stained Mattresses, "As-Is" Closeout Mattresses, Display Models, Special Order Items, Furniture, Accessories, Mattress Protectors, Pillows, Delivery Fees [transportation costs] Incurred, "With-Purchase" Promotional Items, Bedframes and/or Adjustable Bases. Promotional items price [value] will be deducted from any refund(s). Local exchanges or refunds will incur a $149 restocking fee. Nationwide exchanges or refunds will incur a $299 restocking fee. 365 Day Sleep Trial not valid on purchases prior to 2/27/18 & The Family Bed Collection.
Refunds and Returns
All sales are final with the exception of purchases that qualify for our 365 Day Peace of Mind Promise. If you paid by Cash or Check, you will receive a refund check, from Bedding Mart Corporate Offices, in the mail within 1-2 weeks. If you paid by Credit Card, please call the store at which you made your purchase and they will process the refund for you. Your refund may take an additional 3-5 business days to appear on your credit card statement. Local exchanges or refunds will incur a $149 restocking fee. Nationwide exchanges or refunds will incur a $299 restocking fee.
Free Local Delivery & Setup
*Free Local Delivery & Setup applies to every mattress purchased and delivered to Arkansas, Missouri or Texas (Excludes clearance & discounted mattresses). Some In-store purchases may incur additional charges. Not valid on purchases prior to 2/27/18. Local exchanges or refunds will incur a $149 restocking fee. See store for complete details.
Nationwide White Glove Delivery & Setup
- Free Nationwide White Glove Delivery on Purchases of $598 Plus
- $99 Nationwide White Glove Delivery on Purchases Up To $597
- Free Nationwide Ground Shipping On Pillow & Protector Orders
We do the heavy lifting so you can relax. White Glove Delivery is the most convenient way to order a mattress online. It’s typically 7 - 10 days from your purchase date until your new mattress arrives and is setup ready for a great nights sleep. Unlike UPS or FedEx we can’t provide tracking numbers with an exact delivery day. Below is the Nationwide WGD process and what to expect from our White Glove Delivery Team.
- We prepare your order for shipping. Most orders are prepared & shipped within 48 hours. We’ll notify you when your order ships.
- Your order is taken via freight carrier to our local White Glove agent nearest you. Transit time is normally 3-5 business days.
- Once our local White Glove agent has your order they will call the phone number you provided to schedule a delivery day/time that is convenient for you. Final mile in-home White Glove Delivery & setup typically takes 1-3 days. Enjoy your new mattress!
It’s your responsibility to provide Bedding Mart with a valid phone number in order for our White Glove Delivery Team to contact you regarding the scheduling of your mattress delivery & setup. Nationwide exchanges or refunds will incur a $299 restocking fee.
Accessories visible in photos (pillows, bedframes, furniture etc) are not included in purchase unless specified. Accessories are available nationwide within the lower 48 via UPS, FedEx or USPS ground shipping. Nationwide mattress deliveries may incur additional charges.
Due to the nature of Internet Communication, typographic and technological errors are bound to occur. Bedding Mart strives to provide accurate and timely information, however cannot be held responsible for any such errors.